Our Service Warranty
We stand behind our work. Every repair comes with our comprehensive warranty for your peace of mind.
90-Day Labor Warranty
All repair labor is warranted for 90 days from the date of service. If the same issue recurs, we'll return at no additional labor cost.
Parts Warranty
Replacement parts come with manufacturer warranties, typically ranging from 90 days to 1 year depending on the component.
Satisfaction Guarantee
We're committed to your complete satisfaction. If you're not happy with our service, contact us and we'll make it right.
Warranty Coverage Details
What's Covered
- The specific repair performed by our technician
- Replacement parts installed during the repair
- Labor for re-repair if the same issue returns within 90 days
- Diagnostic charges for warranty-related issues
What's Not Covered
- Damage caused by misuse, abuse, or neglect
- Repairs performed by others after our service
- Issues unrelated to the original repair
- Normal wear and tear on components
- Power surges, electrical problems, or lightning damage
- Water damage, flooding, or plumbing issues
- Failure to follow proper operation or maintenance procedures
- Cosmetic damage (scratches, dents, etc.)
- Problems caused by improper installation by others
How to Use Your Warranty
If you experience an issue within the warranty period, follow these simple steps:
Contact Us
Call (914) 275-0968 and mention you have a warranty concern. Have your invoice number ready if possible.
Describe the Issue
Explain what's happening with your appliance. Our team will determine if it's related to the previous repair.
Schedule Service
We'll schedule a warranty service call at a time convenient for you. Warranty calls receive priority scheduling.
Repair Completed
Our technician will diagnose and repair the issue. If covered under warranty, there's no additional labor charge.
Important Notes
- Keep your service invoice in a safe place. You may need it for warranty claims.
- Warranty period begins on the date of completed service, as shown on your invoice.
- Parts warranties may vary. Ask your technician about specific component warranty periods.
- Warranty is non-transferable and applies only to the original service location.
Questions About Your Warranty?
Our team is here to help. Contact us with any questions about your service warranty.